Team Management
Collaborate with your team on error monitoring.
Overview
Team features allow you to:
- Invite team members
- Assign roles and permissions
- Manage multiple projects
- Track issue ownership
Team Structure
Organization
├── Team Members
│ ├── Owners
│ ├── Admins
│ └── Members
└── Projects
├── Production App
├── Staging App
└── Mobile AppInviting Members
Send Invitation
- Go to Settings → Team
- Click Invite Member
- Enter email address
- Select role
- Click Send Invite
Invitation Link
Generate a join link:
- Click Get Invite Link
- Set expiration (24h, 7d, 30d)
- Share the link
Roles
Owner
Full control:
- Manage billing
- Delete organization
- All admin permissions
Admin
Management access:
- Invite/remove members
- Manage projects
- Configure integrations
- View all data
Member
Standard access:
- View issues
- Resolve/ignore issues
- View alerts
- Limited settings
Viewer
Read-only access:
- View issues
- View trends
- No actions allowed
Permissions Matrix
| Permission | Owner | Admin | Member | Viewer |
|---|---|---|---|---|
| View issues | ✓ | ✓ | ✓ | ✓ |
| Resolve issues | ✓ | ✓ | ✓ | ✗ |
| Configure projects | ✓ | ✓ | ✗ | ✗ |
| Manage team | ✓ | ✓ | ✗ | ✗ |
| Manage billing | ✓ | ✗ | ✗ | ✗ |
| Delete org | ✓ | ✗ | ✗ | ✗ |
Project Access
Project-Level Permissions
Restrict access to specific projects:
- Go to project settings
- Click Access Control
- Add members with specific access
- Set permission level
Team-Wide Access
By default, team members can access all projects. To restrict:
- Go to Settings → Access
- Disable Team-Wide Access
- Configure per-project permissions
Issue Assignment
Assign Issues
- Open an issue
- Click Assign
- Select team member
- They receive notification
Auto-Assignment
Configure automatic assignment:
- Go to Settings → Routing
- Create assignment rule
- Set conditions (tag, file path)
- Select assignee or team
Example rules:
- Frontend errors → Frontend Team
- API errors → Backend Team
- Payment errors → Payments Team
Notifications
Personal Preferences
Each member configures their notifications:
- Click profile → Notifications
- Set preferences per event type
- Choose channels (email, Slack DM)
Team Notifications
Configure team-wide notifications:
- Go to Settings → Notifications
- Set default preferences
- Members can override
Activity Log
Track team activity:
| Time | User | Action |
|---|---|---|
| 10:30 | [email protected] | Resolved issue #123 |
| 10:25 | [email protected] | Invited new member |
| 10:20 | [email protected] | Created alert rule |
View in Settings → Activity Log
Removing Members
Remove a Member
- Go to Settings → Team
- Find the member
- Click Remove
- Confirm removal
Transfer Ownership
Before removing an owner:
- Go to Settings → Team
- Click Transfer Ownership
- Select new owner
- Confirm transfer
Best Practices
Role Assignment
- Limit Owners to 1-2 people
- Use Admin for leads/managers
- Use Member for developers
- Use Viewer for stakeholders
Project Organization
- Separate production/staging projects
- Use meaningful project names
- Document project ownership
Access Control
- Review permissions quarterly
- Remove inactive members
- Use project-level access for contractors
SSO Integration
For enterprise plans, configure Single Sign-On:
- Go to Settings → Security
- Click Configure SSO
- Select provider (Okta, Azure AD, etc.)
- Follow setup wizard