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Team Management

Collaborate with your team on error monitoring.

Overview

Team features allow you to:

  • Invite team members
  • Assign roles and permissions
  • Manage multiple projects
  • Track issue ownership

Team Structure

Organization
├── Team Members
│   ├── Owners
│   ├── Admins
│   └── Members
└── Projects
    ├── Production App
    ├── Staging App
    └── Mobile App

Inviting Members

Send Invitation

  1. Go to SettingsTeam
  2. Click Invite Member
  3. Enter email address
  4. Select role
  5. Click Send Invite

Generate a join link:

  1. Click Get Invite Link
  2. Set expiration (24h, 7d, 30d)
  3. Share the link

Roles

Owner

Full control:

  • Manage billing
  • Delete organization
  • All admin permissions

Admin

Management access:

  • Invite/remove members
  • Manage projects
  • Configure integrations
  • View all data

Member

Standard access:

  • View issues
  • Resolve/ignore issues
  • View alerts
  • Limited settings

Viewer

Read-only access:

  • View issues
  • View trends
  • No actions allowed

Permissions Matrix

PermissionOwnerAdminMemberViewer
View issues
Resolve issues
Configure projects
Manage team
Manage billing
Delete org

Project Access

Project-Level Permissions

Restrict access to specific projects:

  1. Go to project settings
  2. Click Access Control
  3. Add members with specific access
  4. Set permission level

Team-Wide Access

By default, team members can access all projects. To restrict:

  1. Go to SettingsAccess
  2. Disable Team-Wide Access
  3. Configure per-project permissions

Issue Assignment

Assign Issues

  1. Open an issue
  2. Click Assign
  3. Select team member
  4. They receive notification

Auto-Assignment

Configure automatic assignment:

  1. Go to SettingsRouting
  2. Create assignment rule
  3. Set conditions (tag, file path)
  4. Select assignee or team

Example rules:

  • Frontend errors → Frontend Team
  • API errors → Backend Team
  • Payment errors → Payments Team

Notifications

Personal Preferences

Each member configures their notifications:

  1. Click profile → Notifications
  2. Set preferences per event type
  3. Choose channels (email, Slack DM)

Team Notifications

Configure team-wide notifications:

  1. Go to SettingsNotifications
  2. Set default preferences
  3. Members can override

Activity Log

Track team activity:

TimeUserAction
10:30[email protected]Resolved issue #123
10:25[email protected]Invited new member
10:20[email protected]Created alert rule

View in SettingsActivity Log

Removing Members

Remove a Member

  1. Go to SettingsTeam
  2. Find the member
  3. Click Remove
  4. Confirm removal

Transfer Ownership

Before removing an owner:

  1. Go to SettingsTeam
  2. Click Transfer Ownership
  3. Select new owner
  4. Confirm transfer

Best Practices

Role Assignment

  • Limit Owners to 1-2 people
  • Use Admin for leads/managers
  • Use Member for developers
  • Use Viewer for stakeholders

Project Organization

  • Separate production/staging projects
  • Use meaningful project names
  • Document project ownership

Access Control

  • Review permissions quarterly
  • Remove inactive members
  • Use project-level access for contractors

SSO Integration

For enterprise plans, configure Single Sign-On:

  1. Go to SettingsSecurity
  2. Click Configure SSO
  3. Select provider (Okta, Azure AD, etc.)
  4. Follow setup wizard

Next Steps

Released under the MIT License.